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Negotiating the change
Your rights as a shopper
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Ages 14 - 16

Know your rights as a shopper
It is important that you know what your rights are as a shopper.

This means you can sort out any problems you have, such as faulty or damaged goods.

It does not mean you can use or wear something once and then change it because you don't like it any more!

Check out these links: Remember: Always get and keep the receipt. You need proof that you bought something in that shop.

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